About R&W Heating & Cooling Inc
R&W Heating & Cooling, Inc. has been serving the Milton, Janesville, and surrounding areas since 1960, providing excellent, professional service with a focus on doing the job right. The company is known for its friendly technicians, competitive pricing, and commitment to customer satisfaction. Whether it's a new furnace installation, ductless heating and cooling services, or HVAC system repair, R&W Heating & Cooling, Inc. strives to deliver top-notch solutions. With 24/7 emergency service available, customers can rely on the company's prompt and professional response to their needs. As reviewed by satisfied customers, R&W Heating & Cooling, Inc. is a trustworthy and honest business that goes above and beyond to ensure customer satisfaction.
I normally don’t write reviews, but I have to share my experience last Saturday. My furnace stopped working and it was -5° outside. I called R &W at 8:30 at night and got there answering service. 10 minutes later Trevor called me back, 15 minutes later, he was at my house, 20 minutes after that the furnace was fixed and he was on his way to his next service call. Trevor was awesome. The pricing was fair and I couldn’t be more impressed with his professionalism and quick work. . He even followed up with me on Monday to provide additional information on the furnace and how to maintain it moving forward. Thanks guys, you saved my pipes from freezing when I thought it...read full review
R&W Heating & Cooling has helped me out numerous times over the past 5 years. Recently, I had an issue with our furnace and they had a technician out that afternoon to diagnose and fix the problem. Every R&W technician or staff member that I've worked with has been courtious, friendly, professional, knowledgeable, and honest. I've had them do minor repairs/maintanence, moderate repairs, and they also replaced my 20 year old A/C when it failed, so I can testify to how good their work is.
Based on my experience with other companies before I found R&W, I feel that their pricing is very fair and competitive... and most importantly they are honest and won't try to sell...read full review
I couldn’t be more impressed with the level of professionalism, reliability, and expertise delivered by R&W Heating & Cooling!
We experienced a furnace issue at 8:30 PM! I called their emergency number, and their technician, Lyle, called me back within 15 minutes! Lyle arrived within 25 minutes of our phone conversation, diagnosed the issue quickly, and completed the repair with incredible attention to detail. He also explained every step of the process in an easy-to-understand way and took genuine pride in ensuring my system was running at peak performance.
What really stood out was their commitment to customer comfort. Not only did he fix the problem...read full review