Preparer made a mistake—stuff happens. HOWEVER, the lack of follow up and follow through as we STILL wait for our refund, stuck in the IRS system now, is unacceptable. Preparer got offended when we were miffed about the “software error”. I think I’d understand a client being miffed regarding fairly straightforward taxes—instead of taking it personally. Never again with Dunn County Tax Service.
They absolutely butchered my taxes. I cannot express in polite terms the level of incompetence and the lack of professionalism that I encountered. 4 large mistakes were made that would not have been caught, had I not done my own research. I was told that they would get around to looking at it after tax season. I decided to go somewhere else, instead of waiting for them to _maybe_ fix the issue.It turns out that the mistakes that were made resulted in my refund being about half of what it should have been. I won't mention dollar amounts, but I could have bought a pretty decent used car with the money that Dunn County Tax Service almost lost me.They obviously offered to… read full review
700 Wolske Bay Road, Menomonie, WI 54751
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