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Hand & Stone Massage and Facial Spa

3.3 143 reviews
Overall rating
3.3
out of 5
143 reviews
5 star 48%
4 star 6%
3 star 6%
2 star 6%
1 star 34%

About Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa in Menomonee Falls, WI offers massage therapy, facial services, and hair removal. Clients describe the experience as relaxing and rejuvenating, with top-notch treatments in an inviting environment. Therapists and estheticians customize each treatment to meet individual needs, leaving clients feeling refreshed and revitalized. Some clients have praised specific therapists, like JR, for their excellent massage skills. The spa also offers hydration upgrades for facials, and many customers appreciate the knowledgeable staff, especially esthetician Kim, who is personable, respectful, and well-informed about skin care. The spa maintains a very clean environment, with sheets and instruments always freshly washed and disinfected. While most reviews highlight consistent professionalism and great experiences, some mentions note occasional inconsistencies in staff knowledge about spa products. Additionally, customers should be aware that the spa's Sunday hours are not until 8 pm as stated on their door, but they close earlier. Overall, the spa provides a relaxing, friendly atmosphere with personalized treatments that leave clients feeling refreshed.

Aug 2026
5.0
I had the pleasure of getting a lovely facial from Alexandria. She was very attentive, so professional and a complete natural. I was in visiting family in Wisconsin and I was lucky enough to get a pro.
Jun 2026
5.0
I saw that they had a facial deal going on, and they contacted me and were able to get me in right away! I was honestly really nervous about booking because I had read some Google reviews that made me second guess going. I even was considering about canceling at first because I was so nervous, but I am so glad I decided to keep my appointment!

Before my appointment, they called to let me know it would be pushed back a little so I wouldn’t be waiting around forever, which I really appreciated. Sierra was so kind and helpful from the start! Diana did my facial, and she was amazing. She listened to my concerns, genuinely cared, and made me feel so comfortable throughout… read full review
Jun 2026
5.0
I had a wonderful experience today. Estefany’s customer service was outstanding, and I left not only feeling refreshed and rejuvenated, but also with a renewed sense of confidence and well-being. Her professionalism, attention to detail, and warm personality made the entire experience enjoyable from start to finish. I truly appreciated the care she took to ensure I was comfortable and satisfied, and I look forward to returning in the future.
Photos of Hand & Stone Massage and Facial Spa, N56W15560 Silver Spring Drive,  Menomonee Falls
All 26 photos

Hours

Monday 9AM - 10PM
Tuesday 9AM - 10PM
Wednesday 9AM - 10PM
Thursday 9AM - 10PM
Friday 9AM - 10PM
Saturday 8AM - 8PM
Sunday 10AM - 6PM

Good to know

  • by appointment only
  • accepts credit cards
  • private lot parking
  • bike parking

Location

N56W15560 Silver Spring Drive, Menomonee Falls, WI 53051

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Hand & Stone Massage and Facial Spa · N56W15560 Silver Spring Drive, Menomonee Falls, WI 53051

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