About Thomson Heating & Cooling LLC
Thomson Heating & Cooling LLC is highly regarded for its exceptional service and commitment to the community. Customers appreciate their willingness to accommodate urgent issues, often responding promptly even after hours. They are known for not demanding payment upfront, focusing instead on ensuring warranty coverage, which reflects their customer-first approach. The company's expertise in HVAC systems is evident from the initial consultation to installation, with team members providing thorough guidance on equipment options and utility programs. Their professionalism and friendliness, particularly from the team members, make customers feel comfortable, even during home visits. Reviews consistently highlight their quality work, problem-solving skills, and dedication to helping clients, making Thomson Heating & Cooling a trusted choice for HVAC needs in the area.
These folks are great - They always make time to squeeze you in when you have an issue, even if it's after normal hours. Our heat went out on Christmas night and they came out on the 26th which is the same day I had called.
Further, they didn't demand payment up front and instead said they'd just send the bill once they confirm any warranty coverage. Very nice to see local folks taking care of the community first rather than only being concerned with money.
I highly recommend them to anyone in the area!
Thompson Heating and Cooling is consistently going above and beyond to help with any HVAC needs one might have without price gouging. They just installed my new AC unit and its amazing! Highly recommend them!!
The knowledge and experience they provided from the very beginning from quoting the HVAC system for our new home, walking us through all of the equipment options and suggestions right up to the installation of all of the equipment.We couldn't be happier.Their knowledge of the proper equipment needed to take advantage of the Electric Co-Op Utility's Dual Fuel Program was amazing.They worked hand in hand with our builder, electrician, propane supplier, and electric utility.They are always patient taking time to answer our questions.