About Lancaster Monument Company
Lancaster Monument Company is known for providing high-quality granites for headstones, gravestones, and monuments, sourced from around the world. With a history of serving the Lancaster area for over 75 years, they have established a reputation for exceptional customer service and attention to detail. The staff at Lancaster Monument Company are praised for being accommodating and wonderful to work with, particularly during stressful times. They are described as caring and helpful, going above and beyond to ensure that customers are satisfied with their memorials. They are very easy to work with and very informative on pricing, helping to design a monument customers will love. Customers appreciate how they assist in choosing the right monument and respond quickly to emails, making the process much easier during difficult times. One customer shared their experience of trying to set up an appointment with another monument place, only to be repeatedly let down. In contrast, Lancaster Monument Company was more than willing to accommodate their schedule and kept them updated on the progress, ensuring the stone would fit properly. They are also commended for their transparency in pricing and for keeping promises. The company is highly regarded for their professionalism, customer service, and high-quality memorials. Customers are encouraged to visit their indoor showroom during the week or by appointment on Saturdays to create a lasting and memorable tribute for their loved ones. Overall, Lancaster Monument Company is known for turning ideas into reality with attention to detail and timely completion.
I highly recommend Lancaster Monuments. We lost our six week old grandbaby and they made it as easy as they could and walked me thought it all and made sure we will get her headstone sometime in August. They are very sweet and understanding people. I would not use any other company. Thank you so much for all your help and compassion in such a sad times in our life we appreciate everything. God Bless.
My husband and I w ent first to Lancaster Monument Co. to purchase a headstone for both of us. (Hoping that will not be for quite a while). We did not have to go to any other company, as we were extremely satisfied with the customer service that Donna and Denee provided. Donna spent two hours with us, answering our questions - we had many. We did not realize what is involved
In choosing a monument. After picking a type of granite, shape, and color, the font, and what we wanted printed, Donna exhibited exactly how it would appear. We were extremely pleased with the advice and results, as well as the service we received, including humor as well. We would recommend this...read full review
We worked with Donna on choosing a monument for our Mother. She was very friendly and patient with our family, it’s hard to get 4 people to agree but we managed to pick out what my Mother would be happy with.