About Lancaster Monument Company
Lancaster Monument Company is known for providing high-quality granites for headstones, gravestones, and monuments, sourced from around the world. With a history of serving the Lancaster area for over 75 years, they have established a reputation for exceptional customer service and attention to detail. The staff at Lancaster Monument Company are praised for being accommodating and wonderful to work with, particularly during stressful times. They are described as caring and helpful, going above and beyond to ensure that customers are satisfied with their memorials. They are very easy to work with and very informative on pricing, helping to design a monument customers will love. Customers appreciate how they assist in choosing the right monument and respond quickly to emails, making the process much easier during difficult times. One customer shared their experience of trying to set up an appointment with another monument place, only to be repeatedly let down. In contrast, Lancaster Monument Company was more than willing to accommodate their schedule and kept them updated on the progress, ensuring the stone would fit properly. They are also commended for their transparency in pricing and for keeping promises. The company is highly regarded for their professionalism, customer service, and high-quality memorials. Customers are encouraged to visit their indoor showroom during the week or by appointment on Saturdays to create a lasting and memorable tribute for their loved ones. Overall, Lancaster Monument Company is known for turning ideas into reality with attention to detail and timely completion.
Kudos to Lancaster Monument Company; Denee Hirsch, its Business Manager, and all those she worked with for turning my ideas for my monument into reality. I highly recommend them for their attention to details, ability to complete each step in a timely manner, keeping me updated regarding progress, and being as excited as I was when my monument was set into place. Thank you for a job well done!
Denee was great to work with. She helped so much with choosing the right monument and always was quick to respond to emails. She made the process easy during this difficult time. Thank you
Being from out of town and not able to visit the show room, Denee was very helpful as we looked online at different headstones. She is very knowledgeable and willing to answer your questions. Surprisingly my brothers headstone was set 3 months after the order date. Highly recommend Lancaster Monument!