JCPenney

$$ • Department Store, Women's Clothing, Children's Clothing

3700 State Rd #16, La Crosse, WI 54601

About JCPenney

JCPenney is a well-established retail store known for its wide selection of apparel and home furnishings, offering products for kids, men, and women. Customers appreciate the store's neatness, cleanliness, and organization, even amidst the challenges faced by mall stores. The staff is noted for their friendliness and helpfulness, particularly in the menswear section, where high-quality service is provided. Recently, customers have highlighted helpful staff members like Pat and Linda, who made their shopping experience enjoyable and confident with their patience and kindness. The store frequently has good sales and deals, making it a favorite for shoppers looking for quality clothing at reasonable prices. Many customers enjoy brands like A.n.a, which provide stylish options for various age groups. While some reviews mention slightly high prices and occasional long lines at checkout, the store is recognized for its excellent selection, especially for big and tall clothing. It has been noted that some ties can be confusingly marked at a discount, which can lead to uncertainty about true value. With services like free shipping and curbside pickup, JCPenney continues to be a valuable shopping destination, maintaining a sense of nostalgia for longtime customers while offering modern conveniences.

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Reviews for JCPenney

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  • Jan 2026

    Clean store, staff was very fun to be around! Kiara did an amazing job at telling me what stuff she put in my hair and it was so easy to just keep a conversation going with her definitely will be booking with her again!
    Update on the day after my hair appointment: Curls stayed in up until bedtime!! Thank you so much for making me feel gorgeous for the day Kiara

  • Aug 2025

    JCPenney offers a surprisingly pleasant shopping experience these days. I recently visited their La Crosse location and was impressed by the well-organized departments and the helpful, friendly staff. It was easy to navigate and find what I was looking for, from stylish apparel to home goods.
    The store had a good selection of quality items at reasonable prices, and I appreciated the ongoing sales and promotions. The fitting rooms were clean and spacious, and the checkout process was quick and efficient. Overall, my visit to JCPenney was a positive one, and I'll definitely be returning for future shopping needs. It's a reliable department store that offers value and...read full review

  • Jun 2025

    Pat was SO helpful with helping decide what jewelry we wanted to purchase and his patience and willingness to find an answer to any question we had and made us feel confident in the purchase.

Hours

Monday: 11AM - 8PM
Tuesday: 11AM - 8PM
Wednesday: 11AM - 8PM
Thursday: 11AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 6PM

Tips

in-store shopping curbside pickup

Location

3700 State Rd #16, La Crosse

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