About Elite Chimney
Elite Chimney is a chimney cleaning and repair company located in Kenosha, serving homeowners in SE Wisconsin and NE Illinois. They provide expert services at low prices by minimizing overhead costs. Customers appreciate the team's thorough explanations of necessary repairs and options. Technicians like Alex, Joe, and Ray are noted for their punctuality and professionalism, installing fireplace inserts and ensuring customer understanding of operations. Elite Chimney is praised for their prompt service, even accommodating last-minute cleaning requests for new homeowners. Recently, the team performed tuck pointing and installed a new liner in a fireplace, demonstrating their professionalism and helpfulness. Customers mention the friendly and knowledgeable staff, with Alex receiving special praise for being helpful and clear. The company is known for being responsive, thorough, and capable of identifying issues beyond initial inspections. Overall, clients feel confident in their work and plan to return for future chimney and fireplace needs.
My husband had our chimney cleaned and inspected earlier this month. The chimney sweeper found major damage, so we had to get a liner and wood-burning insert installed. Elite Chimney came out today during a major snowstorm as scheduled and spent a full day fixing the chimney inside and out when they could've cancelled and had us reschedule. It's hard to find good customer service like that these days.
The professionals at Elite Chimney were incredibly knowledgeable and thorough in the work that they did. From first contact to the finished project, they were nothing but kind and responsive. Would absolutely recommend them to anyone looking for chimney work.
Quality work at an affordable price, would highly recommend!