Mercyhealth Urgent Care–East

Apr 2024

Kenneth Laput is exactly how other reviewers describe him. He did the same thing to me when I came in and asked me why I was there and not at my primary. He came in eating his lunch chomping on a salad. I let him know that I am here to see a doctor and how unprofessional for him to speak to a patient the way he is while coming in eating his lunch. If he didn’t want to help me he could get me someone who would because I will not deal with the disrespect. One of the rudest doctors I have ever encountered, and I will never come back here because of him. I continue to tell others to not waste their time coming here and go somewhere they know they’ll be treated respectfully.

May 2023

I drove all the way from Orfordville and found out that urgent care was closed. Need to post that they are closed so people don’t waste there time and gas going there. I usually don’t complain but I live on certain amount of money and I am in a lot of pain.

May 2023

Glad I paid my co pay and whatever I’ll get in for a bill for someone to take 15 seconds to look in my ears, tell me they don’t know why I have pain and just stare at me like I should have the answer. Came in because I thought I had an ear infection and I can actually hear the fluid in my ear. Took a few seconds to look and told me there’s no infection or fluid and he has no idea why I’m hearing muffled but here’s some amoxicillin. The rest of the staff was great and the facility was beautiful though.