Lake Country Eye Care

Feb 2023

My dog scratched my eye and everyone acted quickly in order to get me in. Robin, Tray and Dr. Amber were awesome! They fit me in 3 days in a row and I feel like they were all genuinely concerned about my well being! Thank you!

Dec 2022

This review is based on purchasing frames only-I have no experience with their doctors or the exam process.I came in to pick out frames-after visiting 3 other places, and found the staff to be extremely helpful, friendly and knowledgeable on their products. One young lady helped me right away and respected that I wanted to try on ALL the glasses and then get her assistance for narrowing down to a single frame. Between her and Holly, I was able to find a perfect pair of glasses-with a super quick turnaround time! I got my glasses super quick despite the holiday! I will be back for sunglasses! Thank you for the wonderful customer service and experience.

Dec 2021

Current Experience:The business part has improved a lot. The receptionist is more attentive and helpful than before. And the business manager Lynn takes her time to help me get my contact lens rebate, which I am greatly thankful for her effort. Dr. Dentz is great as usual.Past Experiences:My husband and I had a bad experience with the billing of the Lake County Eye Care. After the eye check, we used our HSA account to pay for the expense. The HSA sent a check directly to the facility. We also called the facility to inform them that the check is on its way. The receptionist said they will watch for that.In 2 weeks, I got a call to pick up my husband's contact lens. When...read full review