About Austin Plumbing, Heating, Air & Electric
Austin Plumbing, Heating & Air provides trusted service with professionalism, expertise, and excellent customer communication. Family-owned for over 80 years, this locally-serving company offers plumbing, HVAC, well pump, and sewer and drain solutions in Waukesha and Washington County from their two convenient locations in Germantown and Hartland. Homeowners can count on courtesy and timeliness from team members, straightforward communication of costs and repairs before the job starts, and guaranteed expertise provided in-house, with knowledge honed by experts through hands-on experience. Customers consistently appreciate honest assessments of needs and clear explanations of issues. Recently, a technician named Pete efficiently resolved a significant plumbing issue, demonstrating professionalism and thoroughness. Another customer highlighted the prompt service for a serious electrical problem, with a technician named Garret addressing the issue quickly. Additionally, reviews mention that technicians such as Joe S. and Luke K. are knowledgeable and kind, ensuring comprehensive inspections and repairs. The personal approach of Team Austin exceeds customer expectations, making them a highly recommended choice for HVAC and plumbing needs.
I had a water line installed to the backyard. I was very impressed with the professionalism and knowledge of the project manager who came out to give me a quote. He covered everything and answered all my questions. The plumbers who did the installation showed me exactly what would be done and ran through everything again once it was completed. Everything went according to plan and cleanup was excellent. I can wholeheartedly recommend Austin and will definitely use them in future.
I recently had an outstanding experience with Austin Plumbing, Heat & Air that I feel compelled to share. Our rental unit’s furnace unexpectedly went out, causing quite a bit of stress and urgency to get it fixed before our tenants were left in the cold. After reaching out to several service providers, it was Austin Plumbing, Heat & Air that truly stood out for their promptness, professionalism, and expertise.
From the moment we contacted them, their team was on the ball. They arrived promptly to evaluate the situation, providing a clear and concise assessment of what needed to be done. Their transparency and willingness to explain the process were greatly appreciated,...read full review
Both Joe S. And Kyle did a very thorough job very well done