About Crosby's Heavy Duty Wrecker Service
Crosby's Heavy Duty Wrecker Service provides towing and roadside assistance with a mix of quality and varying pricing. While some customers have reported satisfactory experiences with prompt responses and professional drivers, others have expressed frustration with unexpected fees and charges. It's essential to clearly understand the pricing structure and fees before the service is rendered, as some customers have felt taken advantage of. However, some drivers have gone above and beyond, such as Christopher Brunner, who provided exceptional customer service and didn't charge for his assistance. Overall, Crosby's Heavy Duty Wrecker Service has a mixed reputation, with some impressive experiences and others leaving room for improvement.
I just want to say thank you for your service! My phone call with them was very polite from the start. Chris was able to pick up the car in a timely manner. All around will be recommending them to anyone I know!
Couldn't rate my experience with these guys any better. Broke down on 29 on Good Friday on the way to family in Sheboygan traveling from Minneapolis. We had a full car of people and when we broke down the teenage driver panicked a bit and didn't get much onto the shoulder, and we were almost on the white line. Every other tow service said it would be hours before they could get us. Crosby had someone to us in probably 15 minutes and also worked with the local PD to get our family safely transported as well. And to top it all off, the tow was extremely reasonably priced. I work in the auto service industry and often times people worry about being taken advantage of when...read full review
I was stuck in green bay coming home from work. I was frustrated and scared and Matt was nice and helpful. He made friendly conversation and took me and my car where I needed to go and I can't thank him and Crosby's enough. 100/10