About Kraft Music
Reviews for Kraft Music
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: ClosedSunday: Closed
Tips
curbside pickup accepts credit cards
Kraft Music, a family-owned musical instrument dealer located just outside Milwaukee in Franklin, Wisconsin, has been in business since 1984. They offer a wide range of products, including digital pianos, keyboards, recording and audio equipment, guitars, drums, and accessories. Customers can shop online, over the phone, or through email and chat, with local pickup available. The team at Kraft Music, made up of mostly active musicians, is known for providing friendly and empathetic service. Customers have praised the exceptional customer service they have received, particularly from representatives like Adam and Briggs, who have been described as helpful, knowledgeable, and responsive. The company has also been commended for their competitive prices, large selection of equipment, and their efforts to ensure customer satisfaction, such as promptly resolving any issues and following up after purchases. Overall, Kraft Music is highly recommended for its commitment to creating more music-makers and providing an excellent customer experience.
I had a great experience working with Adam at Kraft Music. From the very beginning, he was helpful, knowledgeable, and responsive. He made the entire buying process easy and stress-free. I recently purchased the Roland HP704, and I absolutely love it—it’s everything I hoped for and more.
Adam even followed up with me a few weeks after my purchase to make sure everything was working well, which really showed he cares about his customers. I highly recommend Adam and Kraft Music to anyone looking for quality instruments and excellent customer service!
These guys are incredible! I’ve been back and forth between 2 other big name company’s, but Kraft definitely stands out with their exceptional customer service. Adam was incredibly helpful and promptly answered all my questions. They truly made me feel valued and comfortable. 10 stars if I could! Thank you
Bought a CLP-825 Piano from Kraft. My experience was exemplar. Their representative, Briggs was outstanding and super attentive. The price was as good as you will find anywhere. They kept me in the loop during the whole shipping process and followed up to make sure I was happy. Very much pleased by the video Kraft put together on how to setup the piano...very well done and I had this up in no time! Kraft would be my first place to shop for an instrument in the future!!!