About Lake Geneva Pool And Spa
Lake Geneva Pool and Spa is a reputable business known for installing high-quality fiberglass swimming pools in southern Wisconsin and Northern Illinois. They use advanced techniques to minimize common problems associated with pool installations and follow the River Pool Way installation process. The team is dedicated to providing excellent customer service, as demonstrated by their fast and efficient work. One customer shared their satisfaction with their pool and paver patio installation, highlighting the company's quality of work and customer service. Another customer had a positive experience despite not being able to install a pool due to financial reasons. Instead, Lake Geneva Pool and Spa helped them find a suitable alternative in the form of a swim spa, showcasing their commitment to customer satisfaction. Another customer described their experience building a pool with the company. Jennifer, a team member, provided excellent assistance in designing a special pool area and made necessary changes to get the permit approved. The construction process was smooth, with the pool being completed in time for mid-summer swimming. The concrete work and retaining wall were stunning, and Jennifer was always available to answer questions. Tim, the owner, managed the build and added extra touches, such as lights on the retaining wall. The customer was satisfied with the final result and chose to continue the relationship with a weekly maintenance contract and pool opening and closing services. Recent feedback highlights some challenges faced by pool owners, including issues with fittings and leaks. However, customers noted the dedication of the service team in addressing these problems. Tim's quick response and the hard work of the service crew were appreciated, as they maintained a positive attitude while fixing multiple leaks. Another customer praised the attention to detail and care provided by the company, emphasizing their reputation for superior quality. Overall, Lake Geneva Pool and Spa is highly recommended for their excellent work, customer service, and commitment to client satisfaction.
After our initial meeting with Jen, from Lake Geneva Pool, we were very happy to order a fiberglass swimming pool. I was a little apprehensive about tearing up my yard, but Tim and crew did a great job of excavating and delivering the pool to the site. He assured me that floating the pool over the lake was the best way to get it to our lake side spot! (ask him to show you the video) Installation went well, the team did a great job of installing and educating us on care and maintenance of the pool and water. When I saw the enjoyment on the faces of my grandkids, it made it all the more worth it! We are truly thankful that Jen and Tim made the whole process possible....read full review
A truly wonderful experience. Tim and Jen as well as their whole crew could not have been nicer or more professional. Everything in their control was done in a timely manner and came out better than we could have imagined. Would highly recommend Lake Geneva Pool and Spa.
I absolutely love Lake Geneva Pool and spa. Tim and Jennifer are amazing! They were so helpful and always deliver the best customer service. They put in a pool for us, service it weekly, open it and close it each year. They coordinated the complete installation and were always fast to respond to any questions ! You will not be disappointed !