Smoke Stacks, Inc. provides efficient and thorough service with friendly and knowledgeable technicians. They take care to protect floors and minimize dust, explaining issues in detail and providing before/after pictures. The staff is professional, kind, and timely, ensuring that inspections and repairs are completed as scheduled. They offer helpful free estimates without pressure or upselling, and their work leaves areas clean. Customers appreciate their honesty, multiple repair options, and the thoroughness of their chimney cleaning and maintenance. While punctuality can sometimes be an issue, the overall experience makes them a reliable choice for fireplace services.
My wife and I had an excellent experience working with Jeremy and Eric at Smoke Stacks. Jeremy provided a thorough chimney inspection and explained exactly what needed fixed and why. Communication was always clear and efficient and they finished the work in a timely manner. Cannot recommend enough.
Incredibly awesome team and great to work with. Eric really went the extra mile talking through options for my chimney's unique problem. He gave an extremely honest assessment about how my chimney's poor design will always cause issues. Never pushed me on an expensive solution promising a guaranteed fix.
The workers were polite, friendly and helpful. Answered all my questions and let me watch while they did their work.
Will definitely call them again with fireplace/chimney issues.
4712 North 125th Street Unit a, Brookfield, WI 53007
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