About Gross Heating & Air Conditioning
Gross Heating & Air Conditioning provides heating, cooling, indoor air quality, and radon removal services to residential and commercial customers in the Metro Milwaukee area. The company specializes in furnace and air conditioning installation, service, and maintenance. Customers often mention the professionalism and courtesy of the company's employees, who work quickly and efficiently. Installers take the time to answer questions and ensure customer satisfaction, leaving work areas clean and tidy. Technicians are skilled, with one customer praising an "extremely high quality job" on an HVAC replacement. Another customer appreciated how quickly and affordably the technician identified and fixed their AC issue, ensuring comfort during hot weather. Recent reviews highlight the dedication of the team, especially after flooding, when they responded urgently to install a Carrier Infinity furnace with expertise and care. The owner’s wife was responsive and efficient, making the process smooth. Technicians like Jerry and others take time to explain system features, leave homes spotless, and ensure everything runs perfectly. Customers also praise the friendly, fast service that resolves issues like capacitor replacements the same day, helping them stay comfortable in extreme heat. Overall, Gross Heating & Air Conditioning is known for caring about their customers and providing reliable, top-tier service.
My furnace was acting up and it was getting colder and colder. I called Gross Heating and they showed up in an hour or so. Mike was great! He explained what he was doing and got things taken care of quickly. He also advised me on the sort of thermostat I may consider in the future, based on my current wiring. I can't say enough about his professionalism and he liked my dogs,too. Thanks Mike!