About Gene's Heating & Cooling
Reviews for Gene's Heating & Cooling
Write a reviewHours
Monday: 7:30AM - 4PM
Tuesday: 7:30AM - 4PM
Wednesday: 7:30AM - 4PM
Thursday: 7:30AM - 4PM
Friday: 7:30AM - 4PM
Saturday: ClosedSunday: Closed
Gene's Heating & Cooling has been a reliable choice for many years for one loyal customer, known for their friendly and prompt service, even during emergencies. Another customer expressed great satisfaction with their new furnace installation, praising the professionalism and customer service of the support teams, singling out Angie in the office for her quick and accurate responses to inquiries, and Adam for his clear communication and setting of expectations. The installers are noted for their efficiency, neatness, and friendliness, answering all questions before leaving. Gene's Heating & Cooling is known for its HVAC system repair services, and is commended for their excellent team and deserving of consideration for any HVAC work.
We have used Gene's for YEARS. We have a funky system that they didn't install. It needs a bit of extra TLC. I love their tune-up specials. They have been friendly, prompt and through every time. We have had a few emergency calls and have always been taken care of. I don't ever want to go anywhere else.
I am incredibly pleased with my new furnace! The install went well and the crew did an excellent job.What I didn't expect, but was extremely impressed with, was the level of professionalism and customer service provided by the support teams. Two individuals in particular drove this result.Angie, who works in the office, responded with speed and precision to each of my inquiries... I did have a few extra needs than most so I contacted her maybe a few more times than what an ordinary customer might. It did not matter if by phone or by email, she handled the need promptly and accurately. Very well done!I also worked with Adam to assess the work, produce the quote and follow...read full review
Installers were efficient and left the work area neat and clean. All our questions were answered before they left. Installers were very friendly and responsive to all our inquiries.