Outstanding service at this West side of Appleton location. Had been looking and looking for a new glass case after dropping mine on the ground and breaking the hinge.
Associate Nav was amazing…friendly, kind, accommodating, and patient. Thank you for your generosity.
And by the way, I hadn’t purchased my new glasses at Costco. But my next pair will be.
August 2025
Awesome customer service Courtney was great in helping me with replacing my lens to my mom’s Harley glasses. Dr was great in explaining everything. Good job ladies definitely will be back.
July 2025
Nav the Optician was amazing. I am currently sitting in front of her. And I had to do this right now to make sure I let everyone know she’s amazing. Customer service was criminally underrated. I came in for an eye exam for my partner. And when I asked about discounts she was able to help me and take her time to make sure I turely understood anything I needed to know. I’m not making a purchase today but will come back and save a good amount on my now future purchase. Might save enough to get two glasses now :).
Outstanding service at this West side of Appleton location. Had been looking and looking for a new glass case after dropping mine on the ground and breaking the hinge.
Associate Nav was amazing…friendly, kind, accommodating, and patient. Thank you for your generosity.
And by the way, I hadn’t purchased my new glasses at Costco. But my next pair will be.
Awesome customer service Courtney was great in helping me with replacing my lens to my mom’s Harley glasses. Dr was great in explaining everything. Good job ladies definitely will be back.
Nav the Optician was amazing. I am currently sitting in front of her. And I had to do this right now to make sure I let everyone know she’s amazing. Customer service was criminally underrated. I came in for an eye exam for my partner. And when I asked about discounts she was able to help me and take her time to make sure I turely understood anything I needed to know. I’m not making a purchase today but will come back and save a good amount on my now future purchase. Might save enough to get two glasses now :).