Update on August 7, 2025 Finally I was contacted by the business owner who took over the case from the Mequon branch. Still not completely resolved but significant progresses in the resolution hence my assessment from 1 to 3 stars.
Perhaps posting my review on Gunderson's main location will give me a better chance at being heard, as nobody cares in Mequon. Since Gunderson Cleaners took over from Martinizing, the quality has been a complete disappointment. Customer service has significantly declined; there is a lack of ownership and responsiveness.
I had two consecutive issues with polo shirts shrinking substantially... read full review
June 2025
I manage a local bridal shop, and I’ve brought countless gowns and dresses to Gundersons for last minute emergency cleaning and spot treatment. Their staff and management are always kind, and deliver INCREDIBLY fast service. We’ve never been less than amazed at what they can do with fabric. 15/10 we recommend Gundersons (specifically this Wisconsin Ave location) constantly!
October 2020
Good local dry cleaning service, have options for pickup and delivery which is quite convenient. Would recommend for those needing regular service, or those who only require drycleaning on one off occasions. Professional and courteous.
Update on August 7, 2025
Finally I was contacted by the business owner who took over the case from the Mequon branch. Still not completely resolved but significant progresses in the resolution hence my assessment from 1 to 3 stars.
Perhaps posting my review on Gunderson's main location will give me a better chance at being heard, as nobody cares in Mequon. Since Gunderson Cleaners took over from Martinizing, the quality has been a complete disappointment. Customer service has significantly declined; there is a lack of ownership and responsiveness.
I had two consecutive issues with polo shirts shrinking substantially... read full review
I manage a local bridal shop, and I’ve brought countless gowns and dresses to Gundersons for last minute emergency cleaning and spot treatment. Their staff and management are always kind, and deliver INCREDIBLY fast service. We’ve never been less than amazed at what they can do with fabric. 15/10 we recommend Gundersons (specifically this Wisconsin Ave location) constantly!
Good local dry cleaning service, have options for pickup and delivery which is quite convenient. Would recommend for those needing regular service, or those who only require drycleaning on one off occasions. Professional and courteous.