About Carpetland USA
Reviews for Carpetland USA
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 6PM
Friday: 9AM - 5PM
Saturday: 10AM - 4PM
Sunday: Closed
Carpetland USA is a flooring company serving Appleton and Oshkosh, Wisconsin. They offer a wide variety of flooring options including carpet, hardwood, laminate, tile, and vinyl, carrying top brand names at competitive prices. Customers praise the company's excellent customer service and professional installation. Reviewers highlight the team's responsiveness and willingness to go the extra mile, even in challenging situations. They also appreciate the efficient and clean installation process, resulting in a beautiful finished product. Carpetland USA is known for its friendly and non-pressuring sales approach, making the customer experience enjoyable.
We used Carpertland to replace the carpet in our entire house. They have a great selection of quality carpets, and Derek did a great job estimating and planning our overall project very well. The installation took one more day than planned, but they compensated by working through the weekend to meet the agreed delivery date. The end product turned out very well, and we are very happy with how the carpet makes our home look. Overall, a good experience.
Customer service was amazing. The floor installers had about 70% of the floor installed when we had an unfortunate water valve failure. The floors they had just installed 2 days prior had to be taken out and replace. Jim, Derek and their team went out of their way to order new floors and get them reinstalled quickly.
Carpetland did 4 rooms in our new house and we couldn't be happier! The whole experience from sales & measurement to installation was fast and professional. The installers we're a joy to have in our home. The work was done expertly, it looks amazing!