Highly recommend! Called at 4pm on a Friday, Shane was at our house by 4:55 and gone again by 5:35. He knew exactly what was wrong and fixed it. Very professional and polite. We will be happy to recommend Kromer's!
September 2024
We received Shane's contact info from a family member who said Shane does great work. Even "great work" is an understatement. Called Shane when our water suddenly went out and even after telling him we could manage without water for a while he went above and beyond to fit us in immediately and ensure water was restored. The guy is amazing. So professional yet warm/comfortable, extremely knowledgeable and communicative throughout the process, reasonable and honest in terms of not pushing items we didn't need, and a very hard worker. There are very few businesses with all 5 star reviews, and this guy deserves every single one. Thanks, Shane!
July 2024
I sent an email in the middle of the night and they responded fast. Called before 7:00 am and was over to fix my problem in less than 1 hour. He was very knowledgeable and was a genuine guy. Had it fixed and gone in less than 1 hour. He made me aware of other issues that might arise later but did not recommend other services that he said I did not need at the time. I would not hesitate to contact him again for service and will recommend him to anyone that needs repairs.
Highly recommend! Called at 4pm on a Friday, Shane was at our house by 4:55 and gone again by 5:35. He knew exactly what was wrong and fixed it. Very professional and polite. We will be happy to recommend Kromer's!
We received Shane's contact info from a family member who said Shane does great work. Even "great work" is an understatement. Called Shane when our water suddenly went out and even after telling him we could manage without water for a while he went above and beyond to fit us in immediately and ensure water was restored. The guy is amazing. So professional yet warm/comfortable, extremely knowledgeable and communicative throughout the process, reasonable and honest in terms of not pushing items we didn't need, and a very hard worker. There are very few businesses with all 5 star reviews, and this guy deserves every single one. Thanks, Shane!
I sent an email in the middle of the night and they responded fast. Called before 7:00 am and was over to fix my problem in less than 1 hour. He was very knowledgeable and was a genuine guy. Had it fixed and gone in less than 1 hour. He made me aware of other issues that might arise later but did not recommend other services that he said I did not need at the time. I would not hesitate to contact him again for service and will recommend him to anyone that needs repairs.