About Thunder Electric Inc.
Thunder Electric Inc. is a reliable and efficient electrical services provider. The company responds quickly to emergency calls, with technicians arriving on time to fix issues. They go above and beyond to help customers, even with complex or hard-to-find problems. The company's staff is knowledgeable, explaining their work and ensuring the correct parts are brought to the job site. Customers praise their consistent quality work and friendly, professional technicians who often clean up after completing their tasks. Whether updating wiring in an old home, fixing a dead circuit, or handling remodel issues like switches not working properly, Thunder Electric delivers great service and solutions. They have been trusted by customers for over 20 years, rewiring houses, wiring in heating, pools, outdoor outlets, and fuse boxes, always providing excellent customer service without trying to upsell unnecessary items. The friendly office staff makes scheduling easy, and technicians are pleasant and thorough. Their helpful attitude and quality work make them a trusted choice for electrical needs, earning high praise and enthusiastic recommendations.
I’ve called them before and they were great. Recently, I’ve called 3 times and left 2 messages asking for a call back, but nothing from them. Not sure if they’re having phone issues, but I called both on and off-hours. During open times, multiple calls go to voicemail, and no responses to those messages.
Update: edited from 3 to 4 stars. After this review, they discovered a problem with the phone system and reached out quickly. I appreciate any company that takes honest feedback and improves from it.
T.j. was here within 30 minutes. And changed out our florescent bulbs and did a great, quick and efficient job. Bing bang boom. New LED lighting. What more can you ask for. And the guy, T J. Was super friendly. Awesome job thunder.
I want to give a big shoutout to Thunder Electric for their amazing help today. This morning, when I was feeling scared about some electrical issues, Kit, the receptionist, was so thoughtful and calming on the phone. She helped me feel heard and made sure Kody, the electrician, was at my home fast.
When Kody arrived, I was frantic, and he stayed calm and collected, knowing exactly what he was doing. He fixed everything quickly and even took the time to show me how the breaker box works if it gets tripped. It gave me peace of mind, and I feel safe in my home again.
After the service, I called Thunder Electric to say how wonderful the service was, and Monic,...read full review