Apple Valley Dental & Braces

Apple Valley Dental & Braces offers exceptional dental care through a team of kind, courteous, and helpful professionals. The dentists, including Dr. Cortez, prioritize patient comfort, making visits pleasant for patients of all ages. The staff are friendly and accommodating, even for those who may face challenges in getting to their appointments. Customers have noted how nice the location is and appreciate that they accept state insurance, which is not common at other dental practices. Many have expressed satisfaction with the work completed, highlighting the kindness and politeness of the employees. However, there have been some concerns regarding communication and handling of insurance-related questions. While the dental work is often pain-free, customers have experienced inconsistencies in information provided about coverage and pre-authorization. In particular, there have been issues with unexpected procedures and delays, leading to frustrations during visits. Some reviews mentioned long wait times before receiving treatment and issues with billing and insurance verification. Overall, while Apple Valley Dental & Braces is praised for its friendly staff and quality care, there is room for improvement in communication and efficiency during appointments.