About Apple Valley Dental & Braces
Reviews for Apple Valley Dental & Braces
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts insurance
Apple Valley Dental & Braces offers exceptional dental care through a team of kind, courteous, and helpful professionals. The dentists, including Dr. Cortez, prioritize patient comfort, making visits pleasant for patients of all ages. The staff are friendly and accommodating, even for those who may face challenges in getting to their appointments. Customers have noted how nice the location is and appreciate that they accept state insurance, which is not common at other dental practices. Many have expressed satisfaction with the work completed, highlighting the kindness and politeness of the employees. However, there have been some concerns regarding communication and handling of insurance-related questions. While the dental work is often pain-free, customers have experienced inconsistencies in information provided about coverage and pre-authorization. In particular, there have been issues with unexpected procedures and delays, leading to frustrations during visits. Some reviews mentioned long wait times before receiving treatment and issues with billing and insurance verification. Overall, while Apple Valley Dental & Braces is praised for its friendly staff and quality care, there is room for improvement in communication and efficiency during appointments.
A really good place for children and adults. Just know that you will have to wait and be patient because not only are they trying to help you with your dental needs they have to help a lot people so if they are running behind just sit down and be patient they are trying their best to help everyone. The dentist and dental assistant are super nice and don’t complain about the wait but understanding that they trying. Thank you to dental assistant Olivia and Crystal.
My son is under 10 and he needed a tooth pulled due to an infection underneath a crown he had so we didn’t want him to be traumatized by having a tooth pulled so we decided to have him knocked out while they did it . The anesthesiologist was amazing , kind and gentle I was so thankful and impressed with his empathy while putting the mask on him and comforting him . It was so fast the whole thing took 30 min . It was an experience for a child that every parent in this situation would be thankful for .
👏 Huge Appreciation for Exceptional Care!
I want to give a big shout-out to Ariana Arredondo, Regional Ortho Manager in the Yakima area. Ariana went above and beyond to ensure my daughter received the care she deserves.
Thank you for taking the time to truly listen, acknowledge the situation, and make things right—rather than simply telling us to accept a decision. In this case, we were not in the wrong, and Ariana worked diligently to get to the bottom of it, even though we don’t live in her region.
Because of her efforts, my daughter will be able to finish her treatment properly. That kind of dedication and empathy is rare, and I hope the company values...read full review