Puget Sound Eye Care

Puget Sound Eye Care offers a mix of positive and negative experiences. While some patients have reported frustration with the scheduling process, others have praised the thoroughness of their exams. Dr. Tran is particularly commended for his clear explanations and concise approach. The staff are described as congenial, with some highlighting the helpfulness of the intake specialist and optician. However, some reviewers have noted areas for improvement, such as introducing themselves upon arrival and providing clear explanations throughout the appointment. This clinic offers extremely easy online appointment setting with confirmation emails and texts. The front office staff are very welcoming and friendly. Dr. Tran went completely above and beyond trying to help patients in unique situations. Patients appreciate this more than he can know after being dismissed by previous eye doctors and will be a lifetime patient. The clinic had patients fixed up on a Saturday for eye infections, were quick to diagnose, and took all the necessary hygiene precautions. They got patients the right meds and recommendations to get them feeling/seeing better within 24 hours. Follow-ups were easy to schedule with the front desk staff and were reasonably on time. Other doctors are professional and kind. Puget Sound Eye Care is an absolute perfect example of what you would dream of in doctors in eye care. They are an incredible team of caring individuals who are amazing at what they do. Dr. Ono and Dr. Walton were essential and wonderful in initial testing needed as well as referral to a hospital with recommendations, calling to see how patients were as well as access to them the next day for further recommendations and referral to another specialist and further work on their part to possibly determine medical dilemmas. Their professionalism as well as the wonderful personality of each of them is beyond positive words. This is truly the ideal office to have as your eye doctors.