From Watson Security Group LLC
Watson Security Group (Nyberg) is a Professional Licensed, Bonded, and insured mechanical and electronic security company that has been providing solutions to businesses, commercial companies, industrial facilities, and government agencies for many decades. At Watson Security Our vision is To Create Peace of Mind for our CUSTOMERS by ELIMINATING their Security RISK and our mission is to Provide the BEST CUSTOMER EXPERIENCE possible in everything we do. Our goal is to be the leader in providing safety, security and peace of mind to all our valued commercial customers. Watson Security strives to provide the most reliable and dependable service possible. If we ever fall short of your expectations, please contact Rob Watson for resolution.
Google: 4.7/5 
BBB: A+
They have been very helpful with a couple of rekeying projects and are always friendly and helpful. The teams that come on-site are friendly and easy to work with. Very Happy to be working with them.
I took an old desk lock in to see if I could have it replaced since I'd acquired it second hand and didn't receive any keys for it. Brian took my order and told me to leave the lock with him then Lars followed up letting me know they'd be in touch on the outcome. After getting back Lars informed me that it was an older, unique lock and that although they couldn't replace it they could make keys for it, I was relieved by that information and after three day picked up the keys and installed the lock on my desk and am now able to secure my files thanks to the team at Watson Security! Good job guys!
Previously posted the below, but the lock appears to work just fine. My apologies! It seems like the problem is incompetant building management who claimed they couldn't get in my unit with the new lock and wanted to charge me fines. Upgrading from a 1-star to 4 star.I was instructed by my HOA that they had the master key and I would need to rekey my place according to it. This was the only option of places to do this, as they are the preferred vendor. The customer service was friendly in placing the order for the deadbolt however the actual product ended up being defective. I thought they would have checked the deadbolt before giving to me to have installed. I had it...read full review