Lash

Lash is a salon known for its skilled lash artists and a clean, well-decorated environment. One client praised her lash artist for her technical knowledge and attentiveness, highlighting the detailed explanations provided during each appointment. This client appreciated the personalized adjustments made to the length and fullness of her lashes and noted that she only needed fills every three weeks due to effective maintenance guidance. The friendly atmosphere, filled with enjoyable conversations or opportunities for relaxation, added to the overall positive experience. However, not all reviews reflect the same satisfaction. Another client expressed disappointment regarding communication issues at the salon. After booking a full set of Volume lashes well in advance of her vacation, she was informed on the appointment day that the salon primarily offers Classic lashes using pre-made fans, which did not meet her expectations. Although the technician tried her best, the final results left the client unhappy, as the lashes fell off shortly after her trip. Despite receiving a discount due to her dissatisfaction, the client felt the experience was unprofessional, especially after paying over $200 and being referred to a different, more expensive salon for future services. Overall, while Lash has some dedicated and skilled professionals, there are concerns about service consistency and communication that potential clients should consider.