Kaiser Permanente Capitol Hill Family Health Center has a mixed reputation. While some patients have reported positive experiences with the medical staff, especially in urgent care, others have faced challenges with scheduling and communication. The staff, including nurses and anesthesiologists, have been described as pleasant, sweet, and knowledgeable. Many patients have appreciated the respectful and dignified treatment they received. However, some have experienced long wait times and felt neglected during their visits. Patients have expressed concerns about the pharmacy's efficiency, noting delays and issues with prescription fulfillment. Overall, the center’s medical team is praised for their care and expertise, but there is a clear need for improvements in communication and efficiency to enhance the patient experience.
Thank you so much Dr. Farrar! She was attentive, compassionate, and took the time to listen carefully to my concerns without rushing the appointment. Her professionalism and kindness made me feel comfortable and well supported throughout the visit.
My PCP Natalie Coleman, MD is one of the best doctors I have ever had. Not only is she super mindful about patient care, but she is always clear, efficient, and knows her medicine and patients. Thank you for being one of the best doctor's I have worked with!
I also always have such an easy time at the facility- from getting to the lab, to getting scans and referrals from her are without delay! Thank you to the staff, doctors, and nurses that make this possible.
I felt like the process here was very streamlined. I was able to checkin through the app and within minutes of entering the waiting room I was in an exam room. The clinic staff and providers were kind and patient. They answered all my questions and I felt no judgement. The lab was also super quick with no wait time.
125 16th Avenue East, Seattle, WA 98112
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