Kaiser Permanente Capitol Hill Family Health Center

Kaiser Permanente Capitol Hill Family Health Center has a mixed reputation. While some patients have reported positive experiences with the medical staff, especially in urgent care, others have faced challenges with scheduling and communication. The staff, including nurses and anesthesiologists, have been described as pleasant, sweet, and knowledgeable. Many patients have appreciated the respectful and dignified treatment they received. However, some have experienced long wait times and felt neglected during their visits. Patients have expressed concerns about the pharmacy's efficiency, noting delays and issues with prescription fulfillment. Overall, the center’s medical team is praised for their care and expertise, but there is a clear need for improvements in communication and efficiency to enhance the patient experience.