Group Health Cooperative/central Hospital

Group Health Cooperative/Central Hospital is a healthcare provider that has received mixed reviews from its patients. While some patients have praised the excellent medical and nursing care they received, others have expressed frustration with the pharmacy services and the scheduling process. One patient's husband spent 30 hours in the emergency room with a throat abscess and was given the option to stay in the ER overnight or be transferred to another hospital. The conservative treatment at Group Health/Kaiser worked well, and the patient was impressed with the care provided by the otolaryngology doctor, as well as the entire ER staff. Another patient, however, had a negative experience with the pharmacy services, reporting long wait times and a lack of communication between the different locations. The patient felt that the pharmacy could improve its customer service and hire more pharmacists. A third patient, who underwent a robotic hip replacement surgery, had a positive experience overall. The patient's surgeon, Dr. Foster Chen, and his staff were highly competent, and the patient's recovery exceeded their expectations. However, the patient also noted that the scheduling process could be improved, as it took some time to receive a diagnosis and get the "ball rolling" on the surgery. Overall, Group Health Cooperative/Central Hospital seems to provide a mixed level of service, with some patients reporting excellent care and others experiencing frustrations with the pharmacy and scheduling processes.