About D. A. Burns
Reviews for D. A. Burns
Write a reviewHours
Monday: ClosedTuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
on-site services accepts credit cards
D.A. Burns is a reliable carpet cleaning service in Bellevue, offering prompt and efficient service. Customers have been highly satisfied with the company's work, praising the seamless drop-off and pick-up process, as well as the exceptional quality of the cleaning. The price point is also noted as being very reasonable. Customers highlight the professionalism and expertise of the cleaning technicians, with one customer specifically mentioning the excellent service provided by Larry. Another customer was equally impressed with Julie, who demonstrated great knowledge and passion for her work, in addition to providing helpful advice on carpet care. The company's commitment to customer satisfaction and attention to detail have made it a go-to choice for residents in the area. Customers have consistently praised the company's ability to address and resolve any issues, such as the case with the hall carpet that was previously cleaned by another service. D.A. Burns has also received positive feedback for their expertise in cleaning and repairing fine rugs.
DA Burns was out to help fix whatever was done by Stanley Steamer the past visit. I am not sure what SS used but it totally messed up our hall carpet. Small tea spots became big dirt areas. Anyway, Larry from Ballard was very kind and very professional. He made a big dent in the issue, but was unable to remove whatever it was that the used on the carpet. He had great ideas on ways to replace the areas without replacing the whole carpet. He was very kind and forthcoming on the spots. I will definitely use them again.
I brought my handmade rugs to DA Burns for cleaning and repair last year. Julie performed the repair and provided an assessment of my rug and suggested that I trimmed the fringes to keep it from fraying and did a great job on the repair. Julie have expertise in repairing fine rugs and took great care of my rugs. I highly recommend DA Burns for cleaning and any repair of your fine rugs with Julie. I've used DA Burns for years to clean my furniture upholstery and they have done a great in-house cleaning as well.
We have been using DA Burns for decades. Always professional and fairly priced. Today we had our couch cleaned by Larry Taylor and he did an EXCELLENT job! But it didn't stop there, he was the "whole package" - professional, friendly, prompt. In fact he came earlier than he was originally scheduled - which we all know is a plus. He phoned me in the morning to let me know the "window" of when he would be at the house and told me if there were any problems I could phone him back at the number he called on. He also told me he would phone on his way over with an ETA. Which of course he did! Larry deserves a raise and a day off with pay ;-)) I will request him again!!