Reviews for Nelly's Ark Inc
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 7PM
Sunday: 8AM - 7PM
Ratings
Google: 4.7/5
Nextdoor: 31 ❤️Map & Location
18146 Old Hwy 99 SW, Rochester
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Nelly's Ark Inc. is a well-regarded pet grooming and boarding facility known for its caring and dedicated staff. Customers appreciate the extra effort made to ensure pets are comfortable during grooming and boarding stays. The business has been a local favorite for many years, although some note that prices are slightly higher than other groomers, with nail trims costing around $12 per dog. Located near a busy highway, it can be a bit tricky to find, but there are designated spots for easy access. The staff is friendly and attentive, and customers have mentioned the presence of office pets, which may require visitors to notify staff beforehand if their pets are uneasy around others. Customers have praised the quality of care and skilled technicians, with one customer noting that their dog came out looking "like a young puppy" after a grooming session. Another customer has taken their dog there for boarding twice and will do so again, stating that the staff is "friendly and loving" and that the boarding fees are reasonable. A third customer, who has a sensitive dog, drove 1.5 hours from Seattle for a 2-week stay and was very satisfied with the professional care their dog received, noting that their dog came back "a happy dog." Recently, visitors have shared positive experiences, describing Nelly’s Ark as a fantastic place for dog boarding. One dog, usually nervous in new places, warmed right up to the team and did great, with no naughty behavior after staying there. Many customers also praise the groomer Kelly, saying their pets are happy and well taken care of. The first visit for a pair of 9-year-old littermate pups was fabulous; they did very well during baths and nail clippings, which they usually dislike at home. One customer was even surprised to see their normally shy dog greeting everyone happily during the bath, wagging his tail instead of being nervous. Overall, customers feel confident in the quality of care and highly recommend Nelly’s Ark for grooming and boarding needs.