About Firestone Complete Auto Care
Firestone Complete Auto Care in Poulsbo, WA, has been serving the community since 1926. This shop offers a range of vehicle services, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the quick and thorough service provided by the expert team, who ensure vehicles are road-safe and well-maintained. Many recommend the lifetime alignment service, highlighting the value it brings for long-term vehicle owners. While some services, like oil changes, may have slightly higher prices, the trust and quality of work make it worthwhile. Customers also praise the staff for their helpfulness and transparent communication when diagnosing issues. For example, Jake stayed open late to fix a flat handtruck tire, showing dedication to customer needs. The team is known for working quickly and accurately, especially for tire repairs and oil changes. The manager, Jim, is trusted and attentive, providing clear costs and listening to car needs. Overall, Firestone Complete Auto Care is recognized for its reliable, friendly, and affordable auto care tailored to meet individual needs.
It was a Sunday afternoon and one of my tires were punctured by a nail on the road. I called up Firestone and spoke to Jim, who was able to slot me in for a same day appointment to patch the tire. Mike helped me check out a couple of hours later. Great service and friendly staff!
Five Stars, Zero Screeching Brakes, Mild Emotional Growth
Came in with a car that was politely asking for help and left with brakes so smooth I briefly considered auditioning for a car commercial.
Huge shout-out to Joseph and Bob, who explained everything clearly, honestly, and without once making me feel like I needed a PhD in Automotive Vibes to understand what was happening. They inspected my brakes, confirmed that yes, they were absolutely done for, and fixed them without upselling me into bankruptcy or fear-mongering me into repairs I didn’t need. They put in some discounts where they could and I very much appreciated that.
The service was...read full review
We had a handtruck tire that was flat and we needed it fixed. We called late and jake was almost ready to close shop, but he made sure that he stayed open. He gave them a five star…