From Absolute Power
Absolute Power Inc. began in 2008 as Rick Berry and Jeff Oliver, both Journeyman Electricians, strove to build a business that believes in providing exceptional customer service to each one of their clients. Their expertise and customer-oriented attitude led the business to succeed. Now with a full staff of qualified electricians and tradesmen, Absolute Power Inc. believes in an approach of integrity and timeliness.
They installed an outside outlet and after that two of my ceiling lights were on dimly all the time. They made an attempt to repair it without success. Was told that they had a "meeting" and decided that the two fixtures needed to be replaced at my cost! Have attempted to contact them to see if their cost to repair the fixtures would be free but no replies.Would not recommend them at all. If you do use them, be prepared to be charged for a journeyman charge and an apprentice charge, even though the apprentice(s) do all the work unsupervised.
Asked for a consultation over the phone - which is free. Just got a bill for close to $300 worth of "labor" for an apprentice and a journeyman to do nothing more than provide a consultation. Called the company and the receptionist got snippy with my wife over the phone, basically calling us liars. She asked to speak with the OWNER, who had to be explained the situation like a child, because he too was being a baby about doing THE RIGHT THING. At the end of the conversation he said "I guess I'll waive the fees", and then hung up on us. This is the worst impression and service. So much so that I downloaded Yelp after not using it for years, just to share our experience....read full review
I have never had such terrific customer services as I did with Absolute Power. Their electricians/installers were on time, courteous, and hard working. When I asked how to dim our new porch lighting, the company send the team out, the next day, and a installed a dimmer switch for our porch lighting. I highly recommend this company and would definitely use them again for any electrical needs. Thanks, Absolute Power!