Confluence Health | Regional Eye Center

Dec 2023

Tried playing phone tag for several hours. Never getting any answer was on hold, had to have Call me back then., I had to call the same number. Then there were more and more people in front of me. Tried that 3 times because I was at work. Never did get an answer so I called and went to Brewster eye clinic. They helped me when I called at 1 got me in at 2 with no run around. Will not go here ever. Terrible, I could have gone blind before getting in to someone. Thank God for private clinics of all sorts, not you and not caring about patients.

Nov 2023

The staff is amazing. Hands down 5/5.But DO NOT buy your frames here. They have a pair of frames listed at $300 that I really liked and almost bought but no purchase plans, no flexibility. The charges START there at $300 and they upcharge for your prescription. That same pair I wanted down the the exact specifications from the same brand and manufacturer can be bought online for $49.99.I might have actually bought from them if they had purchase plans or even an online store to show their inventory and allow me to try glasses on from the comfort of my home with online try on options. Or any additional added value for their consumer.ALWAYS research your products before...read full review

Jul 2023

Their eye doctors are generally pretty nice and the eye exams are pretty thorough and effective. I've been coming here since I was a kid. However once you have done an exam they do not like to provide you with your prescription to buy glasses from any other sources. This becomes even more difficult if some time has passed since your last exam, Its been almost two years and the lady refused to give me my prescription over the phone or email and said I had to have it mailed to me. After telling me it was a state law that I had to have a new exam. (It is not a law) long story short I broke my only glasses and needed a quick replacement to cover me until my next exam. But...read full review