About Home Instead
Home Instead in Mountlake Terrace, WA, offers senior home care services that prioritize compassion and reliability. The business has garnered praise for its quick and effective response to urgent care needs, often providing support within 24 hours. Families appreciate the kindness, patience, and attentiveness of the caregivers, who are described as excellent, personable, and focused on delivering quality care. Clients have highlighted the office staff's accessibility and helpfulness, noting that they maintain a cheerful demeanor and a willingness to assist. The caregivers are recognized for their dedication and respect, ensuring that the dignity of seniors is upheld while providing essential services, such as respite care, Alzheimer's care, and companionship. The positive experiences shared reflect a deep sense of trust in Home Instead's ability to create a peaceful and comfortable environment during challenging times. With a commitment to exceptional service, Home Instead stands out as a vital resource for families seeking quality senior care. The owner, Bruce, is praised for his care and dedication to families. The intake person, Lynn, is described as a delight, and the experienced caregivers are excellent, timely, attentive, kind, personable, communicative, and focused on providing care. Families feel supported not only in caring for their loved ones but also in their own roles as primary caregivers.
As a former caregiver of Home Instead, and having worked for other agencies prior to that, I've found the management to be very professional and consistent in their positive treatment of employees. Highly recommended.