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BestProsInTown

Real Nails

3.9 8 reviews
Overall rating
3.9
out of 5
8 reviews
5 star 35%
4 star 10%
3 star 0%
2 star 3%
1 star 52%
Jun 2022
5.0
The friendliest salon in all of Moses Lake! Even though we were their last clients of the day, they still made us feel extremely welcome, took their time, chatted with us, and gave me a perfect pedicure! I won't be going anywhere else.Services: Foot massage
Oct 2012
4.0
My first review was 1 star and is below. However, I have upped my review to 2 stars because the actual manager, Cindy, called me the next day, and she redid my nails free of charge. She did a great job and was really nice, and because of her I will try the salon again. I went in to get a French Manicure in shellac. The manicurist was not friendly and rushed through the job, although I was the only client in the salon. When I got outside into the sunshine, I saw that the white tips did not go all the way to the ends of my nails, were wavy in parts, and my nails were ragged/poorly filed. I was on my way to work so I couldn't go back in right then, but I went back after work and showed them the problem. A different manicurist filed my nails down and put more white on the ends, but, unfortunately, the added white was clearly visible/chunky over the other white. From a distance it's fine, but up close it's really untidy looking. I talked to Wilson the manager, and he said to "try not to pay to much attention to it, and we'll do better next time" - no offer to refund at least part of what I paid - and when I asked them to take it all off and redo it so it looked right, he said they would have to charge me! What?!? I have to pay for their mistake!?!? I will not return.
Photos of Real Nails, 113 W 3rd Ave,  Moses Lake
All 14 photos

Hours

Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 7PM
Sunday Closed

Good to know

  • walk-ins welcome
  • accepts credit cards
  • street parking
  • wheelchair accessible

Location

113 W 3rd Ave, Moses Lake, WA 98837

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Real Nails · 113 W 3rd Ave, Moses Lake, WA 98837

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