I did an at home ear cleaning and man, that did not go well. Having to fly in a couple of days and my ears clogged, I needed urgent attention. I called Kaiser customer care, and they were able to get me in same day. At this point the experience was already great.
I didn't think the rest of the visit would go exceptionally well. Was I in Europe? From check-in to getting looked at, took less than five minutes. The first staff member was nice, personable, and cheerful. I met with Cathy Kawamoto, MD, and she's just a wonderful human. We had a meaningful conversation that was helpful and insightful. The techs who took care of my ear issue were also fun, engaging, and caring.… read full review
About Kaiser Permanente Smokey Point Medical Center
Kaiser Permanente Smokey Point Medical Center offers a positive healthcare experience with attentive staff and efficient service. Patients report minimal wait times, often around four minutes after check-in, and describe the staff as kind and helpful. The center provides thorough care, as evidenced by one patient's eye appointment where blood pressure was closely monitored, ensuring no serious issues were present. Many patients express satisfaction with their doctors and the overall educational experience. The center also offers various options for care, including e-visits and video appointments, making it easy for patients to access the services they need.
Reviews
Dr Hastings and Nurse Jackie & all staff were wonderful, compassionate, professional, personable, and listened. I will ask for Dr Hastings next time if Dr Saran is not available. I wish SmokeyPoint was closer. Better yet, how about a clinic for the Growing population of Bellingham, besides the great Kaiser Bellingham Pharmacy.
First time here, i was very early and was seen quickly. The staff were all very kind and the doctor was very informative! Will be coming back here for future visits. Very positive experience
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Location
2335 172nd Street Northeast, Marysville, WA 98271
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