About Benefit Cosmetics BrowBar
Benefit Cosmetics BrowBar at Ulta Beauty offers a welcoming and friendly atmosphere for customers seeking expert eyebrow shaping and a variety of beauty services. The licensed aestheticians at the BrowBar are skilled in their craft and dedicate themselves to ensuring clients leave satisfied. Customers appreciate the personalized attention they receive, as demonstrated by positive experiences with staff members like the general manager, who went above and beyond to resolve an online order issue. Another customer noted how employees engaged warmly, offering guidance and support in selecting makeup products. Additionally, shoppers can benefit from promotions, such as gift bags, enhancing the overall experience. While some customers wish for more hands-on assistance during makeup application, many leave feeling confident and happy with their purchases. Overall, the Benefit BrowBar is recognized for its commitment to customer service and creating a positive shopping experience.
I cannot say enough about Kendra in the Alderwood salon. She is awesome. She gave me the best haircut of my life, and styled it beautifully. Usually, when I get a haircut, the stylist makes me look ridiculous with their styling. Not so with Kendra. Not only that, when I got home and washed it myself, I got such an amazing cut that my natural curl took over and I didn't have to blow dry it at all. Finally! Someone who gets my hair! I had literally given up on even going to a salon anymore, because no one could give me a decent cut. I was just going to let it go and look like one of those women who just didn't care anymore. Go to Kendra. Let her fix you. She is truly amazing. Also, I don't know why Yelp says I live in San Francisco. I live in Edmonds, WA. Again, go to Kendra.
I just wanted to give you a shout out to Jasmine the general manager. I had ordered online and there was an issue with my address and FedEx couldn't deliver it. I had called Ulta help support and they wasted 20 min and put me on hold just to tell me they couldn't edit it due to security reasons even after I verified my personal information and my address, but they told me to go to one of the locations and have them help me. I didn't think the location could help to be honest since I ordered online not from the store and I have worked retail before and I know that there isn't much they could do since it was placed online. I went aways to at least try, that's when I met Jasmine and she took the time out of her day when the store was busy just to help figure out a solution, we couldn't at the time figure something out since it was the weekend. I ended up getting a call from FedEx and they were able to update the address so the problem was fixed. Not everyone would go the extra mile, so she deserves a shout out for all her hard work and dedication to help her customers. She is a great general manager!
They welcomed me in store. The manager walks around ao sweet if everything OK chatting really sweet. An employee guided me to get makeup for my bags in my eyes, and the person that works at Naz did a makeup correction on my face. There is a promotion right now with a gift bag. They are wonderful!