Sep 2026
Wonderful company! Excellent customer service! Scott is always a delight to work with. He is professional, efficient, and continues to go above and beyond until issues are resolved. Our team is very pleased!
About On-Hold Concepts, Inc. / Woodstock Media Group
On-Hold Concepts, Inc. is a reputable business that offers exceptional services. The team of professionals is friendly, results-oriented, and collaborative, providing fast turn-around times and crystal-clear media. With competitive costs and beautiful tone, they enrich IVR's with voiceover choices. They highly recommend On-Hold Concepts for every occasion, citing top-notch service and industry-leading voice talents.
Reviews
Mar 2026
We use Woodstock Media Group to provide SiriusXM music in the waiting room of my detail shop, and it has made a noticeable difference. The music absolutely helps calm and relax our customers while they wait, which is important to us.
What makes Woodstock Media Group stand out is their customer service. Whenever I have an issue with my radio, I truly feel like they’re on my side. They’re compassionate, attentive, and responsive — everything you would hope for in a business partner. It doesn’t feel like you’re just another account number.
If you’re looking for a company that delivers not just the service, but also genuine support and care, I highly recommend… read full review
Nov 2025
On-Hold Concepts has been doing our On-Hold Greetings for over a decade. We are very happy with their services, and they are wonderful to work with, excellent services and communication.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
5521 100th St SW, Lakewood, WA 98499
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