Veterinarians in Lacey picked by BestProsInTown
“I have been a client of Mountain View for many years. The care my animals have received during some very serious illnesses has been exemplary. The staff is very professional and caring, I highly recommend every chance I get!”
“Prior to appointment: I requested an appointment and completed the physical history survey all through their website. It took a couple weeks to get a call back. The website communicates that they process appointment requests in the order of when received, so when they call, I recommend not missing the call or getting back to them ASAP.
Scheduling: this was straight forward, they call and you hash out scheduling. Leading up to the appointment many reminders were sent, via email and text, according to my preferences selected when I did the online survey.
Appointment: in my case, with what I wanted out of this appointment for my dog, i’m extremely satisfied. The provider did a thorough review before determining what medications to prescribe, they checked in with me throughout the assessment to ask questions about my dogs history as well as to answer any questions I had or to clarify things I wasn’t understanding. Once the provider completed their portion I was informed of their findings and the discharge plan.
Post-appointment: once payment was handled I opted to receive the receipt via email, they provided a printed copy of the discharge plan and one was emailed as well.
**Solid communication throughout, friendly staff, and informative regarding my dog’s issues.”
“We recommend this Veterinary Hospital! We are pleased with the customer service, professionalism and expertise of the veterinarians and veterinary technicians.”
