We have been using McSwain CPA for the past few years and have received timely and excellent service from Andrea. She has even guided us to manage our finances in preparation for taxes. Her knowledge and advice have saved us money. Both Andrea and reception staff have been friendly and responsive. They have given us excellent care.
Terrible experience with David, no communication and just left in the dust. It was my first time filing with a company since I had just opened my own business and wanted things to be done right. I “filed” with David, and was first told that the process would take a couple weeks and that he would contact me to finalize everything. More than 2 weeks go by and nothing. Then over a month goes by and the tax deadline is approaching in less than a week so I tried calling every day to get in contact with David and I could not reach him. Kept leaving voicemails and got nothing back. I had to cut my losses since I was not trying to file late and went with H&R Block and finished… read full review
I have used this company for years. I dropped my taxes off several weeks before the due date didn't hear back from them for 3 weeks. They charged me 3 times as much for the most simple tax return. I've ever brought into them total fraud.
612 Woodland Square Loop Southeast Ste 300, Lacey, WA 98503
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