This review is long overdue. Hey Steffen I just wanted to express thanks to you and James and your team for being there for us from the jump when our house fire happened. It was so comforting to be able to just make a call and reach someone who knew what to do. It was a horribly inconvenient thing to happen and you guys really took so much load off our shoulders. So thank you for that!
About Pacific Remediation And Restoration
Pacific Remediation and Restoration is a full-service company that handles water, wind, flood, mold, and restoration/reconstruction for insurance customers. They also offer construction services for kitchen and bathroom remodels, room additions, painting, roofing, and more. Clients praise the team for their professional, excellent service and their ability to handle difficult situations with calm and confidence. They responded quickly after a house fire, taking care of water mitigation, insulation, roof, walls, ceiling, paint, and flooring. The team’s communication with insurance companies and clients is highly valued, and their high-quality work is evident in the results. The owner and project managers are noted for their attention to detail and supportive attitude, often checking in on progress and ensuring everything is redone to perfection. Customers have expressed appreciation for how responsive and understanding the team was, especially during stressful times. They also successfully transformed homes into modern, beautiful spaces, transforming difficult situations into positive outcomes. The company’s dedication to excellence and customer satisfaction makes them highly recommended for remediation, restoration, and remodeling needs.
Reviews
The key to construction projects is managing client’s expectations and offering a solution that is creative and cost-efficient. I’ve never worked with a project manager as good as Ashley when it came to problem solving. Not only did she warn me ahead of time the potential issues that could come up with my restoration and remodel but when they did she was able to find creative resolutions while managing my ”stress level”. Her initiative and creativity resulted in a project that went smoothly and resulted in a finish that was cost-efficient, timely and top quality. in comstruction it is said ”time, quality, and cost..pick two.“ I got all three!
Ashley and her entire team are responsive, courteous, and professional. Their customer service exceeded my expectations.
They were Awesome!! Called James early morning and they came out right away for water remediation. He was very professional and responsive and explained process. Hanley and Tim were very professional and explained everything they were doing and texted me when they were coming to check fans, dehumidifier and water levels. Would whole heartedly recommend them to anyone.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
13502 Northeast 124th Street, Kirkland, WA 98034
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