Empire Drain Co

Empire Drain Co., a family-owned and operated plumbing company in Kirkland, WA, is dedicated to providing exceptional service and reliable solutions for all your plumbing needs. With a team of skilled and experienced plumbers, the company offers a wide range of services, including plumbing installations, maintenance, and emergency repairs, at affordable prices. The company's commitment to customer satisfaction is clear in their work. They use advanced techniques and modern equipment to deliver accurate diagnoses and efficient repairs. Customers have praised Empire Drain Co. for their professionalism, expertise, and proactive approach. They have been described as exceptional in their replumbing services, with attention to detail, comprehensive work, and timely completion of projects. The company also goes beyond expectations, addressing issues customers were not even aware of, demonstrating their dedication to providing thorough and reliable solutions. Customers appreciate how easy it is to work with the team—from scheduling to completing projects. They value the clear communication about work plans, options, and timing. For example, when fixing a mainline water leak, the team responded quickly and offered solutions based on budget, completing the work efficiently and with high quality. The pipes by main feel much more sturdy after the work, and customers have noted that the team patiently explained what was happening and set realistic expectations, avoiding surprises. The team’s ability to follow up and address any remaining concerns shows their commitment to excellent service. Overall, Empire Drain Co. is a trusted plumbing partner that aims to exceed customer expectations. With their dedication, skilled team, and focus on customer satisfaction, the company has earned a strong reputation in the community and remains a top choice for all plumbing needs.