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EvergreenHealth Primary Care, Kenmore
18151 68th Ave NE #100, Kenmore
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Our Doctor is okay, if you can get in to see him. When we call to schedule any non-urgent appointment, we are given options 3-4 months in the future; it's comical. My wife called to make an appointment for one of our children, whom they have seen before, and the receptionist referred to our son as a "new patient." Despite my wife explaining he had been seen by our family doctor at this location before, the receptionist continued referring to him as a new patient. Gone are the days of the true small-town family doctor. People are not valued anymore.
Please AVOID this place if you can. Would give this place zero stars if that option was available. You'll get service you didn't ask for, you'll get over billed and the customer service will not help you. I'm posting a complaint in BBB, so will not post names yet, but I will, once I hear back from BBB. Stand by...
I posted my review, without looking at other reviews. No surprise here, last 10 reviews are all at 1 star. This place should be shut down...and by the way the Dr who provided 'service' to me was mentioned in one of the earlier posts. Big surprise...NOT!
I had no issue with this place before for my regular wellness check and urgent care too. Had a wellness check this year with less than 5 minutes talk with doctor without physical exam. Then I received a bill with office visit charge. Sent a message to check what this is about. They told me I had a brief conversation with the doctor about my blood sugar level, and I think this should be well within the range of wellness check. This did not happen to my previous wellness check even with more talk and exam. It is not about the money, just feel insulted by this place I trusted before.