About Collision Center Northwest
Collision Center Northwest is a renowned auto repair shop that specializes in BMW, MINI, and other makes and models. The business is committed to providing clients with the highest quality repair experience by exclusively using Original Equipment Manufacturer (OEM) parts and procedures, ensuring the safest possible repairs. The team at Collision Center Northwest is known for their kind and helpful approach, assisting customers throughout the repair process. They have a proven track record of efficient repairs, with one customer's Tesla Model 3 being repaired and returned in just 10 days after a collision. Despite facing challenges, such as delays in parts delivery, the staff at Collision Center Northwest strive to keep their clients informed and work diligently to resolve any issues. While some customers have experienced communication and documentation challenges, the business is generally praised for its professionalism and dedication to customer satisfaction. Collision Center Northwest is a trusted choice for those seeking certified Tesla auto-body repairs, as well as a wide range of other makes and models. The business continues to earn the loyalty of its clients through its commitment to quality, safety, and customer service.
Very friendly staff, but just as importantly, the work completed was fantastic. The time between quote, vehicle drop off and completed repair was minimal. I was very pleased with all aspects of this shop. They do great work!
Excellent experience and great communication of repair status.
I simply cannot say enough good things about this place and their people. We had done some self damage to the liftgate of our X7 and I knew I wanted to have a dealership do the work if possible because I had been a service writer for a dealership for about 6 years in my past and I knew how important it was to get qualified people doing the job. We had quite the battle with insurance but the folks at collision center northwest stuck with us and gave us guidance and help along the way and they finished the job very quickly and extremely well once to go ahead was received. This is the way most businesses would hope to work and to show up for their customers. Outstanding...read full review