Reviews for Swedish Gastroenterology - Edmonds
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
It took 3 weeks and multiple calls and emails to hear back from the clinician. When they answered my email they had clearly not read my email
and only addressed an old issue and now it's been another 2 weeks trying to get back into contact with them.
In person was great. Really nice nurses and doctors. The phone customer service is awful. I called about my results bc they were not appearing online. I was told I’d be transferred to someone who could give me those results. I was then put on hold for 50 minutes. Repeatedly told I’m the only and first person in line At the end of the 50 minutes I was told the office had shut down and no one is taking calls anymore. I was put on hold and forgotten about and I still don’t know my results
I had a colonoscopy with this clinic. They asked me to schedule a follow up appointment with the doctor. The after care of the colonoscopy was very bad. No one even offered me a drink before they sent me out. And the doctor told me over zoom that everything looked fine. And they billed me over 600 dollars for telling me that. My primary doctor is associated with Swedish so I went with them. I really don’t feel like I need that 600+dollars video visit. Not sure if all other providers are also behaving like this. Just want to share my own experience.