First visit. Was very satisfying. Nice and courteous reception. Didn't have to wait too long to be taken by nurses. Eye exam was thorough and quite professional. Nurses were very courteous and kind.
Dr Susan Cotter took her time to check thoroughly my eyes and discussed my issues calmy with me. Explanations were clear to me. She was even sometimes humorous. Loved her encounter!
About Cascadia Eye
Cascadia Eye is a reputable eye care provider that has been serving the Whidbey Island and Skagit County communities since 1985. They offer a wide range of services, including cataract and LASER surgery, refractive lens exchange, LASIK, glaucoma treatment, cornea specialty care, vision and medical exams, diabetic and dry eye care, as well as child eye care. Patients can also find a variety of eyeglasses and contact lenses from brands such as Cascadia Eyewear, Maui Jim, Ray Ban, and Vera Bradley.
The staff at Cascadia Eye are praised for their professionalism, promptness, and courteousness. Patients have noted the smoothness of their appointments, from the initial exam with an optical assistant to the final consultation with the doctor. The office is described as a "well-oiled machine," where patients are treated with great care and attention.
The doctors at Cascadia Eye are highly regarded for their expertise and personable demeanor. They take the time to explain procedures and options thoroughly, ensuring that patients understand their condition and treatment. The opticians are also commended for their assistance in helping patients choose the right eyewear, with one patient in particular praising the optician Kathy for her help in selecting frames.
Patients have expressed their satisfaction with the care they have received at Cascadia Eye. They have described the staff as exceptional, the atmosphere as warm and homey, and the overall experience as caring and professional. One patient was particularly impressed with Dr. Gomez, noting his thorough and calming approach, as well as the team's exceptional coordination.
Reviews
I checked in on time and called for my exam right away with no wait time. The technician informed and instructed me well throughout the exam. After the initial part of the exam, I shortly thereafter saw Dr. Gordon. I appreciated his professional and personable demeanor and he answered all of my questions. I also appreciated that while a prescription for glasses was offered, there was not a hard sell. In fact in my case, I was advised by Dr. Gordon to first try over the counter readers and if that did not suffice to then consider prescription glasses.
Dr. Cotter and the entire clinic staff are professional, and it is refreshing to have an eye-to-eye conversation about all my vision concerns with a doctor who is present-not rushing on her next patient. Glasses frame choice is limited but tasteful, and help there is also friendly and knowledgable!
Photos

Hours
Good to know
- by appointment only
- wheelchair accessible
- accepts credit cards
- private lot parking
- free wi-fi
- accepts insurance
- dogs allowed
- offers military discount
- gender-neutral restrooms
- open to all
- bike parking
Location
202 North Main Street, Coupeville, WA 98239
Similar Pros in Coupeville
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.