SmartStyle Hair Salon

Apr 2022

I was 3 minutes late to a 4pm appointment. When I arrived somebody else was waiting for a 4pm appointment. To me it looked like it was double booked. The stylist used the excuse I was late and told me that I could not get in for the day and didn't offer to rebook, I had to ask. I did not feel welcomed at all in the first place booking the appointment and then decided to take my business elsewhere when I had to insist on rescheduling.

Dec 2021

My hair is shorter than I wanted , but she did what she thought was best, I wasn't thrilled she kinda duped me into getting a wash, I didn't ask for. Wich cost an extra 5 I wasn't prepared to pay. Besides that she did an alright job!

Jan 2021

I made an appointment for my son using smartstyles website. My son and I arrived on time for our appointment. When I let the woman know that we had an appointment for 1:30 she proceeded to argue with me and tell me it wasnt until 2 pm. Plus the stylist I had the appointment with had already left for the day. I showed the woman my booking conformation via my phone. All she did was repeat what she had already said about that coworker leaving. There was never once an apology for her misinformation or how she handled the situation. I wont ever book anything with them again.