I was very pleased to be able to see the doctor. My wife had made my appointment online but she gave the wrong date.I am thankful that they could see me, I was in and out and they were able to call my prescriptions in.Thank you PeaceHealth!!!
Jan 2022
2.0★★☆☆☆
Both my kids have appointments to get a covid test done that have results that say negative, in order for them to return back to school. One was at 1:30pm and the others was at 1:45pm. On the windows displays a sign stating for covid testing patients to call number to check in. Which weve done but took us 30mins to finally get ahold of someone to check us in. Been waiting in our car for about over 45mins just so that my kids can get tested. This place really does not know what the hell they are doin!!! On the plus side, the doctor was really super nice!
Aug 2021
2.0★★☆☆☆
Attempted to schedule with the scheduler but: 1. Answered and then put on hold for 15 minutes 2. Hung up and called back and the scheduling team said I had to call another scheduling team for central coordination. 3. Called the "central" team and once again put on hold.
In terms of new customer acquisition, does not bold well the quality of service to be expected. I think I will just keep looking for another provider. An appt should not take 60 minutes to make in 2020.