We had a wonderful experience with Kitty! She was incredibly patient, enthusiastic, and knowledgeable while helping me try on and compare many frames. She made the whole process easy and enjoyable, and I truly felt cared for. Highly recommend working with Kitty. She’s fantastic!
October 2025
In a world where customer service seems to have died, optical illusions is the exception to the rule. Taichi and the rest of the team are so helpful and pleasant. I will remain a loyal customer
October 2025
Natasha was great, showed which framed run narrow. The framed are stylish. Fast turnaround time, lens (progressive ) in both regular and sunglasses were perfect. She expertly fitted the glasses to my face, they are very comfortable .
We had a wonderful experience with Kitty! She was incredibly patient, enthusiastic, and knowledgeable while helping me try on and compare many frames. She made the whole process easy and enjoyable, and I truly felt cared for. Highly recommend working with Kitty. She’s fantastic!
In a world where customer service seems to have died, optical illusions is the exception to the rule. Taichi and the rest of the team are so helpful and pleasant. I will remain a loyal customer
Natasha was great, showed which framed run narrow. The framed are stylish.
Fast turnaround time, lens (progressive ) in both regular and sunglasses were perfect. She expertly fitted the glasses to my face, they are very comfortable .