Had a company bus break down, they were quick to the site, handled it with care, and got it to the local auto shop safely. The driver even beat my staff to there and called to let us know he had arrived before he went in, which was very courteous.
March 2022
Reasonable to deal with, staff helpful & competent. Bellevue office is hidden deep in the Mercer Park Business Complex. Look for Mac Towing signs and Ibsen signs. Further back the buildings numbered with the address.I never want to be towed, but working with Ibsen / Mac Towing could have been worse.
April 2021
My car would not start, even after jumping and everything. AAA sent their roadside assistance to come take a look but they weren't able to start it either. After struggling all day with towing companies that did not show up or could not due to a clearance issue, Ibsen came (via my CC's roadside assistance this time) and he fixed the issue and I didn't end up needing to get it towed.
Had a company bus break down, they were quick to the site, handled it with care, and got it to the local auto shop safely. The driver even beat my staff to there and called to let us know he had arrived before he went in, which was very courteous.
Reasonable to deal with, staff helpful & competent. Bellevue office is hidden deep in the Mercer Park Business Complex. Look for Mac Towing signs and Ibsen signs. Further back the buildings numbered with the address.I never want to be towed, but working with Ibsen / Mac Towing could have been worse.
My car would not start, even after jumping and everything. AAA sent their roadside assistance to come take a look but they weren't able to start it either. After struggling all day with towing companies that did not show up or could not due to a clearance issue, Ibsen came (via my CC's roadside assistance this time) and he fixed the issue and I didn't end up needing to get it towed.